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FREQUENTLY ASKED QUESTIONS (FAQ)

Additives (Colour)/ Bonding Treatments

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Our policy automatically covers the use of Colour Additives either as a stand-alone treatment or when mixed with Colour..

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Communicable Disease - Total Exclusion (effective 1 April 2021)

(applicable to Section B - Public and Products Liability)

 

We will not indemnify You under this Section in respect of:

 

Any claim for compensation in respect of Bodily Injury or Damage arising directly or indirectly and regardless of any other cause contributing concurrently or in any sequence, originating from, caused by, arising out of, contributed to by, resulting from, or otherwise in connection with a Communicable Disease or the fear or threat (whether actual or perceived) of a Communicable Disease.

 

Documents

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Insurance documentation is issued by automated email for new policies and renewals; please check your spam and junk folder as spam filters can prevent the email being received.

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Payment

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Payment is accepted by debit and credit card; we do not charge handling charges within the payment cycle online.

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Premiums

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All illustrated premiums include the current Government Levy (Insurance Premium Tax).

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An administration charge of £5 applies per Prosthetics/ SFX insurance policy.

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Qualifications

 

You must be qualified either by an UK Industry approved Course/ Qualification, Apprenticeship and/ or Experience.

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Skin Testing - Allergy Alert Protocol

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Our insurance policy is subject to 'skin testing'. We provide a flexible approach, thus in respect of the requirement to perform a skin test, You must either:

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  1. follow the manufacturer instructions in respect of every colour service &/ OR
     

  2. comply with the Just Hair & Beauty Allergy Alert Consultation and Colour Record Card* &/ OR
     

  3. if using Colourstart Passport, Colourstart's own patch test must be used without exception unless deferring to 1) or 2) above
     

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*Guidelines  - How to Use Allergy Alert Consultation Card- click here to open

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Treatment List

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You will be able to undertake Treatments subject to You holding a UK Industry approved Course/ Qualification, Apprenticeship and/ or must be qualified either by Course/ Qualification, Apprenticeship and/ or Experience.

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